General terms of use and privacy policy


Article 1: Scope


The purpose of these "general terms of use" is to provide a legal framework for the provision of the services of the website www.toutcleanservices.be and their use by "the User".

The general terms of use must be accepted by all Users wanting to access the website. They constitute the contract between the website and the User. When accessing the website, the User accepts these general terms of use.

If the User does not accept the general terms and conditions of use stipulated in this contract, he must renounce access to the services offered by the website.

www.toutcleaningservices.be reserves the right to modify unilaterally and at any time the content of these general terms of use.

www.toutcleanservices.be also wishes to inform you of any operations involving the processing of your personal data and your rights. By using our website, you expressly consent to the collection and processing of your personal data by www.toutcleanservices.be in the manner described in this document.

Article 2: Legal notices


2.1 Website owner

Company name: Tout Clean Services

Owner: Gustavo Garcia

Address of the head office: Rue Colonel Bourg 105/11 - 1030 Schaerbeek

Phone number: +32 (0)2 736 49 94

Email : info@toutcleanservices.be

Company registration number: 0826.148.505

VAT number: BE 0826.148.505

2.2 Website designer

Company name: Bluetime sa

Person in charge: Aubry de Broqueville

Address of the head office: Chaussée de Wavre, 1100/4 - 1160 Auderghem

Phone number: +32 (0)2 675 65 10

Email : info@bluetime.be

VAT number: BE 0461.384.260

2.3 Web hosting

Web host: OVH

Address of the head office: Rue Kellermann, 2 - 59100 Roubaix (France)

Article 3: Definitions


The purpose of this clause is to define the various essential terms of the contract:

  • User: this term refers to any person using the website or any of the services offered by the website.
  • User content: the data transmitted by the User when visiting the website.
  • Member: the User becomes a member when he/she is identified on the website.

Article 4: Access to the services


The website allows the User to have free access to the following services:

  • Presentation of the services
  • Order of services or equipment

The website can be accessed freely at any time by any User that has an Internet access. All costs incurred by the User to access the service (hardware, software, Internet connection, etc.) are at his expense.

The website uses all the means at its disposal to ensure a quality access to its services. The obligation being of means, the website does not commit itself to achieve this result.

Any event due to a case of force majeure resulting in a malfunction of the network or server does not engage the responsibility of www.toutcleanservices.be.

Access to the website's services may be interrupted, suspended or modified at any time for maintenance or for any other reason without notice. The User shall not claim any compensation following the interruption, suspension or modification of this contract.

The User may contact the website by e-mail at the address: info@toutcleanservices.be.

Article 5: Intellectual property


The brands, logos, symbols and any other content of the website are protected by the Intellectual Property law and more particularly by copyright.

The User must request prior authorisation of the website for any reproduction, publication or copy of the various contents.

The User agrees to use the contents of the website in a strictly private context. Using the contents for commercial purposes is strictly prohibited.

Any content posted online by the User is the sole responsibility of the User. The User agrees not to publish online any content that may harm the interests of third parties. Any legal action initiated by an adversely affected third party against the website is the responsibility of the User.

The content published by the User may be deleted or modified at any time and for any reason by the website. The User will not receive any justification and notification prior to the deletion or modification of the User's content.

Article 6: Liability and force majeure


The sources of the information published on the website are considered reliable. However, the website reserves the right to not guarantee the reliability of the sources. The information provided on the website is for information purposes only. Consequently, the User assumes full responsibility for the use of the information and content of this website.

Any use of the services by the User that directly or indirectly results in damages must be compensated for to the website.

The website does not guarantee an optimal security and confidentiality of the data transmitted. However, the website undertakes to implement all means necessary to ensure the best possible security and confidentiality of data.

The website cannot be held responsible in the event of force majeure or of an unforeseeable and insurmountable act by a third party.

Article 7: Hyperlinks


The website www.toutcleanservices.be may contain a certain number of hyperlinks to other websites. However, the website cannot verify the content of the websites thus visited and will therefore not assume any responsibility for these contents.

Article 8: Cookies


By browsing to the website www.toutcleanservices.be, cookies may be installed on the user's computer. A cookie is a small file, which does not allow the identification of the user, but which registers information with regard to the navigation of a computer on a website. The data thus obtained are intended to facilitate subsequent navigation on the website and are also intended to allow various measures of attendance.

The website www.toutcleanservices.be uses the analytical tool "Google Analytics".

The data collected are non-nominative statistical data on the website traffic. They are collected for the following purposes:

  • Verify that the target audience has been reached;
  • Improve the natural referencing of the website;
  • Verify that the website has a sufficient degree of visibility;
  • Determine which measures should be taken to improve the visibility of the services offered by the website.

For more information about the Privacy Policy for using Google Analytics, please visit https://support.google.com/analytics/answer/6004245.

The website stores the data collected by Google Analytics indefinitely (https://support.google.com/analytics/answer/7667196?hl=fr).

If you do not want Google Analytics to be able to analyse your activity on the websites you visit, you can install the browser add-on to deactivate Google Analytics (https://tools.google.com/dlpage/gaoptout?hl=fr)

The website may contain computer applications from third parties. This may be the case with buttons/links to social networks (for example the "Share" and "Like" buttons from social networks such as Facebook, Google +...). We therefore invite you to consult their cookie management policy and in particular their privacy policy.

Article 9: Privacy policy


9.1 "Showcase" websites

www.toutcleanservices.be only collects personal information about the user for the purpose of certain services and this by means of contact forms or quote request forms. The data collected only consist of information entered by the user and visible on the screen by the User. The user provides this information in full knowledge of these facts, particularly when he/she enters it himself/herself.

The data collected are only used for the purpose of making contact or processing orders. The data are only kept for the time necessary to make contact or to process the order.

Any user has the right to access and rectify his personal data or oppose to them being used by sending a written and signed request to the address of the head office of the owner of the website, specifying the address to which the reply should be sent.

No personal information will be published without the user's consent, nor will it be exchanged, transferred, assigned or sold on any medium to third parties.

9.2 General terms

Any user also has the right to file a complaint with a supervisory authority. The supervisory authority in Belgium is the Commission for the Protection of Privacy.

Article 10: Evolution of the contract


The website reserves the right to modify the clauses stipulated in this contract at any time.

Article 11: Duration


The duration of this contract is indefinite. The contract shall be effective with regard to the User as from the date of use of the service.

Article 12: Applicable law and competent jurisdiction


This contract shall be governed by Belgian law. Any dispute which could not be resolved by amicable agreement between the parties, shall be submitted to the exclusive jurisdiction of the Courts of Brussels.